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Weekly Update: Enhancements for Improved User Experience (2026-W40)
This week, Fullspeed focused on enhancing usability and reliability, with significant improvements to our scanning features and mobile app layouts.
Highlights
We are excited to announce key updates that enhance the usability and reliability of Fullspeed's services. Our scanning features have been refined to ensure that users can now leverage impersonated user permissions more effectively, streamlining the scanning process and ensuring accurate permissions are applied. This change not only improves security but also enhances the overall user experience by reducing the need for manual adjustments.
Additionally, we've introduced adaptive OCR controls that enhance extraction accuracy, allowing users to retrieve data more efficiently and with fewer errors. This means less time spent on corrections and more time focusing on core tasks.
Fixes
In our ongoing commitment to reliability, we've addressed several issues related to mobile app layouts. Users will notice improved formatting across various entry points within the Fullspeed app, making navigation smoother and more intuitive. These adjustments aim to minimize confusion and enhance user satisfaction.
Furthermore, we have implemented a robust backup system for unresolved fields during OCR processes, ensuring that no data is lost and that users have access to all necessary information.
Performance & Reliability
To further bolster performance, we have optimized memory usage for accuracy queries, which will lead to faster processing times. This improvement means users can expect quicker responses when accessing data, enhancing overall productivity. The updates to partner rule status mapping also ensure that all tenant statuses are accurately reflected, providing clearer visibility into operational processes.
These enhancements are designed to empower users with more reliable tools and a smoother experience, ultimately helping you achieve your goals more effectively.
Weekly Update: Enhancements for a Seamless Experience (2026-W39)
This week, Fullspeed focused on improving the reliability and usability of our services, ensuring a smoother experience for users.
Highlights
This week, Fullspeed implemented significant improvements aimed at enhancing user experience. Key updates include a streamlined mobile setup process, allowing users to navigate maps more intuitively. This enhancement reduces the time spent on setup, enabling users to focus on their tasks more efficiently.
Fixes
We also addressed several reliability issues, particularly around inventory management. The updates ensure that users can trust the data they see, with enhanced validation checks that prevent errors from affecting operations. These fixes contribute to clearer visibility into inventory status, allowing for better decision-making.
Performance & Reliability
In addition to usability improvements, Fullspeed has made strides in performance and reliability. The cleanup processes for our systems have been optimized, which means users can expect faster response times and reduced downtime. By minimizing manual steps in these processes, we empower users to maintain their workflows without unnecessary interruptions. Overall, these updates reflect our commitment to providing a dependable and efficient platform for all users.
Weekly Update: Enhancements and Fixes for a Smoother Experience (2026-W38)
This week, Fullspeed introduced significant updates to improve usability and reliability across our platforms, including enhanced multi-mailbox support and immediate critical error alerts.
Highlights
- **Multi-Mailbox Support for Gmail**: Users can now connect multiple Gmail mailboxes seamlessly. This enhancement allows for better organization and management of emails, making it easier for users to stay on top of their communications without switching accounts.
- **Immediate Critical Error Alerts**: We have upgraded our alert system to send critical error notifications in real-time. This ensures that users are promptly informed of any issues, allowing for quicker resolutions and minimizing downtime in their workflows.
Fixes
- **Duplicate Time-Off Submissions**: We have addressed an issue where duplicate time-off submissions could occur. The new idempotent handling ensures that users can submit their requests without the worry of accidental duplicates, streamlining the process.
- **Improved Diagnostics for Providers**: Updates to our internal diagnostics have been made to ensure that users receive accurate and timely information regarding provider responses. This clarity helps users make informed decisions based on reliable data.
Performance & Reliability
- **Enhanced Logging for Alerts**: With the new logging features for critical alerts, users can now view detailed delivery information. This transparency allows for better tracking and understanding of alert performance, enhancing overall reliability.
- **Testing of Incomplete Provider Responses**: We have implemented rigorous testing protocols for handling incomplete provider responses, ensuring that users experience fewer disruptions and clearer visibility into their data.
These updates reflect Fullspeed's commitment to delivering a more reliable and user-friendly experience, empowering our customers to work more efficiently.
Weekly Update: Enhancements for Better Performance and Usability (2026-W37)
This week, Fullspeed rolled out significant improvements aimed at enhancing performance and usability across our platforms, ensuring a more reliable experience for users.
Highlights
This week, Fullspeed focused on enhancing the user experience and ensuring greater reliability across our platforms. Users can now preview original TIFF and PDF pages seamlessly through a restricted OVH bridge, allowing for quicker access to critical documents without unnecessary delays. This enhancement is designed to streamline workflows, enabling users to make informed decisions faster.
Fixes
In our ongoing commitment to reliability, we have implemented several fixes that enhance system performance. The restoration of the GoDaddy checkout process on controller failure ensures that transactions can proceed smoothly, minimizing disruptions. Additionally, we have made failed server-sync pushes retryable, which reduces the need for manual intervention and enhances overall system robustness.
Performance & Reliability
We have also made significant strides in performance optimization. By allowing exact revisions through the OVH gateway, users can expect more precise control over their deployments. The validation process for workers has been improved, ensuring that operations run smoothly without unnecessary overhead. These updates not only enhance speed but also provide clearer visibility into system states, empowering users to manage their tasks more effectively.
Overall, these enhancements reflect Fullspeed's dedication to providing a reliable and efficient platform that supports our users in achieving their goals with ease.
Weekly Update: Enhancements to Company Admin and CRM Experience (2026-W36)
This week, Fullspeed introduced significant improvements to the Company Admin login process and enhanced the CRM mobile interface, streamlining user experience and increasing efficiency.
Highlights
Fullspeed has made notable advancements in the Company Admin features, allowing employees to log in using their Fullspeed credentials. This change simplifies the authentication process, ensuring a smoother experience for users managing company settings. Additionally, the logout functionality has been enhanced to ensure that shared authentication is cleared, promoting better security and user privacy.
In the CRM mobile application, users will now benefit from refreshed workspace styles and improved header sizing, making navigation more intuitive. The introduction of an expandable contact activity history allows users to view detailed interactions without cluttering the interface, enhancing usability and providing clearer visibility into customer relationships. Furthermore, linked contact details are now readily accessible, allowing for quicker decision-making and more informed interactions.
Fixes
Several fixes have been implemented to improve overall functionality. The Company Admin icon has been updated for better visibility, ensuring that users can easily identify the administrative features. Additionally, various navigation elements have been refined to enhance the user journey across internal applications.
Performance & Reliability
These updates not only improve usability but also contribute to the reliability of Fullspeed's applications. By streamlining the login process and enhancing the CRM interface, users can expect a more responsive and efficient experience. The focus on reducing manual steps and increasing clarity in navigation supports users in managing their tasks more effectively, ultimately leading to improved productivity.
Stay tuned for more updates as we continue to enhance your Fullspeed experience!
Introducing the New Fullspeed Driver Workspace
A completely redesigned driver experience that brings dispatch, messaging, navigation and support together in one focused workspace.
The new Fullspeed Driver Workspace is here. This is more than a visual refresh—it is a new foundation for how drivers receive work, communicate with dispatch and move through every stop of the day.
We redesigned the experience around a simple idea: the driver app should feel like one workspace, not a collection of separate screens. The result is a clearer, more focused interface that keeps the active trip, freight details, messages and next actions close together.
Built around the driver’s whole shift
A driver’s day moves quickly between reviewing work, arriving at a stop, completing pickup or delivery details, replying to dispatch and navigating to the next location. Driver Workspace brings those moments into one continuous experience.
The active-trip selector remains within reach, making it easier to move between assigned trips without returning to a separate starting screen. The workspace keeps the driver’s current context intact, so switching tasks does not mean losing their place.
Dispatch work, made clearer
Trip and freight details now use compact, easier-to-scan cards that place the most important information first. Pickup and delivery actions, arrival and departure details, service requirements and shipment status are organized around the work the driver needs to complete.
The redesigned layout reduces unnecessary visual weight while preserving the operational detail dispatch teams rely on. Drivers can focus on the current stop and expand the information they need when they need it.
Messages that stay manageable
Dispatch conversations now live directly alongside the driver’s work. Recent messages remain available in one dedicated area, and familiar quick replies make common responses fast.
Drivers can swipe an individual message to hide it once it is no longer needed. A clearly placed Unhide all control restores hidden messages at any time. New-message indicators also focus on messages that are genuinely new, helping the signal stand out from older activity.
When help is needed, Fullspeed Support is available from the message recipient selector, keeping assistance inside the same workflow.
Navigation at the point of action
On supported Android devices, drivers can start navigation directly from the pickup or delivery details attached to a shipment. The destination choice is presented before the handoff to navigation, reducing the need to re-enter an address or move through another menu.
The workspace also adapts when navigation is open, keeping messages and active work usable in both portrait and landscape orientations.
Designed for phones and in-cab devices
Driver Workspace responds to the device and orientation being used. Controls are sized for touch, key actions stay visible and the layout reorganizes itself for portrait phones, landscape tablets and in-cab Android devices.
Light and dark presentation remain supported, with clear contrast and Fullspeed’s familiar blue and red accents used to guide attention rather than compete with the work.
A guided first visit
The first time a driver opens Driver Workspace, a short interactive walkthrough introduces the active-trip selector, message controls, workspace resizing, swipe-to-hide and the Fullspeed Support option.
The tour uses temporary examples where needed, so every driver can see how an interaction works even when there are no current messages. It can also be replayed later from the workspace menu.
A rollout that gives drivers a choice
Drivers opening the existing interface will be invited to try Driver Workspace through a new Fullspeed introduction. Choosing Try the new workspace moves them into the redesigned experience and remembers that preference.
Drivers who are not ready can choose Not now and continue using the familiar interface during the rollout. This gives teams room to introduce the new experience without interrupting active work.
Available now
The new Driver Workspace is now available to Fullspeed driver-app users. It brings the most important parts of the driver’s day into one connected experience today, while giving us a stronger foundation for the next generation of mobile dispatch, communication and navigation tools.
A New Driver App Experience Is Coming This Week
Fullspeed is introducing a redesigned Driver Workspace this week—a cleaner, faster home for the work drivers handle throughout the day. One workspace for the road The new interface brings active trips, dispatch details, messages and naviga…
Fullspeed is introducing a redesigned Driver Workspace this week—a cleaner, faster home for the work drivers handle throughout the day.
One workspace for the road
The new interface brings active trips, dispatch details, messages and navigation together so drivers can move between tasks without repeatedly opening separate screens.
Built for phones and in-cab devices
Layouts adapt to portrait and landscape use, with clearer trip cards, larger touch targets and focused controls designed for a busy shift.
Easier communication
A dedicated message area keeps recent conversations close to the current trip, while quick replies make common updates faster.
A gradual rollout
Drivers will be invited to try the new experience and can choose when to switch. The familiar interface will remain available during the transition, giving teams time to get comfortable. A guided introduction will walk drivers through the most important changes when they first open the workspace.
Metrics & Linear Feet Accuracy Fixes — W20 2026
Several metrics collector fixes this week, focused on linear feet and piece count accuracy.
##Highlights Metrics collection and intent dimension extraction have been refined for more accurate output.
##Fixes The metrics collector now respects the policy for total linear feet. Aggregation and fallback logic for max piece linear feet has been improved to reduce reporting discrepancies. A piece count undercounting issue has also been resolved — weight pieces fallback no longer reduces preserved piece counts, so shipment tracking is more accurate.
Linear Feet & AI Agent Fixes — W19 2026
More accurate linear feet calculations and usability fixes in AI agents.
##Highlights Linear feet calculations now align policy maximum linear feet with packed line totals, reducing output errors in freight workflows.
##Fixes Several usability issues in AI agents have been resolved.
Date Handling & Assignment Filter Updates — W18 2026
Smarter date defaults on rate requests and a new proximity filter for assignments.
##Highlights Date handling for rate requests has been improved — new requests now default to today's date automatically, and previously incorrect default date generation has been fixed. A proximity filter for assignments is now available, letting users filter by selected groups to surface relevant tasks faster.
##Fixes Covered above — the rate request date default issues were the primary fix this week.
##Performance & Reliability Freight filtering in the resource drawer has been improved for a smoother, more reliable experience.
Freight & AI Agent Improvements — W17 2026
Fallback zone lookups for TruckMate, bulk freight reconciliation, and delivery intent fixes.
##Highlights A fallback mechanism for zone lookups in TruckMate has been added, so accurate data is returned even when the primary lookup fails. Freight reconciliation now supports bulk processing via a script with cursor checkpointing — significantly less manual work for high-volume order runs.
##Fixes Freight reconcile has been corrected to use the right source URL and now handles new statuses properly. The tailgate delivery intent prompt has been refined so grouped deliveries are interpreted and routed more accurately.
##Performance & Reliability The AI agents tab display has been adjusted for better clarity and layout.
Quote Rendering & Cube Policy Updates — W15 2026
More accurate weight-based quotes and a new cube policy management control in the authorized sender tab.
##Highlights Quote rendering now uses actual shipment weights instead of estimated values, so generated quotes more accurately reflect real shipping costs. Cube policies can now be managed directly from the authorized sender tab via AJAX — no page reloads, fewer manual steps.
##Fixes PDF quote weight display now matches actual detail totals. Cube height display logic has been corrected — visual accuracy is fixed without affecting the underlying cube policy calculations.
##Performance & Reliability The quoting system is more consistent end-to-end. Between the weight fix and cube policy updates, there are fewer points where manual correction was previously needed.
Weekly Update: Enhanced Routing Features and Improved Usability (2026-W14)
New AI vs. manual comparison tools, cleaner route tables, and map positioning fixes.
##Highlights
AI route detail rows are now collapsible, and route details are embedded directly in the table with color-coded rows for faster scanning. The AI manual comparison tool now includes a freight list under each route, so the full picture is in one place.
##Fixes
Positioning issues in the revenue map container have been resolved — the map is more stable and responsive across different screen sizes.
##Performance & Reliability
A new manual vs. AI routing comparison page is live with side-by-side metrics and optimizer polling. A route date delivery cutoff has also been added to the manual route selection flow to support tighter planning.
Weekly Update: Enhancements in User Experience and Reliability (2026-W13)
This week, Fullspeed introduced significant improvements to user experience and reliability, making it easier for customers to manage their accounts and appointments.
Highlights
Less admin. More reach.
Managing authorized senders just got a dedicated home — a new registry page that puts email communication controls front and centre, so your team spends less time in settings and more time getting things done. And for French-speaking users, our appointment handling AI now understands you in your language, bringing the same seamless scheduling experience to a wider audience.
Fixes
Tighter, more reliable under the hood.
Email validation and domain lookup logic have been overhauled, cutting down on errors and keeping your communications accurate. We've also centralized the authorization process — fewer moving parts means fewer failure points and a smoother experience from end to end.
Performance & Reliability
Cleaner on every screen.
Interface elements — including state message cards and mobile demo mode tables — have been resized for sharper visual clarity and better usability on mobile. Everything fits better, reads faster, and gets out of your way so you can move quicker.
Weekly Update: Enhancements to Support and Documentation (2026-W12)
This week, Fullspeed introduced significant improvements to our support documentation and user experience, enhancing usability and reliability.
Highlights
Find what you need. Fast.
A new process discovery layer lets you extract candidate actions directly from support sources — so reviewing and documenting user actions takes a fraction of the time. We've also launched a new support seed page that pulls together resources from across Dispatch apps in one place, giving your team a clearer view of what's available without the digging.
Fixes
No more dead ends.
Broken documentation links are gone. Improved query URL generation means users land exactly where they need to be, every time. We've also cleaned up the user index page — sharper segment summaries, better links, and a faster path to the right documentation.
Performance & Reliability
Only what's approved. Always up to date.
Support documentation is now driven dynamically from the Fullspeed support database, which means only verified, approved documents make it in front of your team. Less noise, more signal — and the confidence that what you're reading is accurate.
Weekly Update: Enhancements for Improved User Experience (2026-W11)
This week, Fullspeed has implemented several updates focused on enhancing usability and reliability, particularly in our mapping and assignment features.
Highlights
Clearer maps. Smarter data. Less guesswork.
Stopped punit markers now display in grey, so you can instantly read unit status without digging through details. And with accurate 0-degree bearing support, your directional data is exactly what it says it is — no more second-guessing your route intelligence.
Fixes
We cleared out the friction.
The assignment drawer now responds to a single click, getting you to the information you need faster. The messages panel opens directly from the drawer — no double-clicking, no detours. And assignment history is more accessible than ever, so tracing unit activity takes seconds, not steps.
Performance & Reliability
Speed you'll actually notice.
New cache-busting measures mean your drawer components load faster from the moment you open them. Less waiting, more doing — because your operation doesn't slow down, and neither should your tools.
Weekly Update: Enhancements for a Seamless Experience (2026-W10)
This week, Fullspeed upgraded the map — making it faster, sharper, and a whole lot easier to read at a glance.
##Highlights Your map just got a lot more informative. Trailer speeds now appear directly in the map info window, giving dispatchers an instant read on what's moving and how fast — no extra clicks required. Dynamic color changes make it effortless to tell units apart at a glance, and new rotating vector markers show exactly where each trailer is pointed, turning your map into a true real-time operations view.
##Fixes The details matter on a busy map. Icon sizing across the trailer layer is now consistent, so nothing looks out of place when you're scanning fast. The default device marker has also been replaced with a custom SVG trailer icon — a small change that makes the whole interface feel sharper and more intentional.
##Performance & Reliability Faster maps, less waiting. The trailers layer caching mechanism has been rebuilt for speed, cutting load times and making every interaction with the map feel more responsive. When the data loads fast and the visuals are clear, your team stays focused on the road — not the screen.
Weekly Update: Enhancements to Freight Management and Mobile Usability (2026-W09)
6:13 PMThis week, Fullspeed made freight smarter and mobile faster — delivering a sharper experience for dispatchers, drivers, and everyone in between.
##Highlights Stop searching, start moving. Freight lookups are now faster and more consistent, with a redesigned assignment interface that gets your team to the right load in fewer clicks. The TruckMate AVAIL refinement puts available freight front and centre — so dispatchers spend less time digging and more time deciding. ##Fixes The mobile app now feels as good as it works. Black selector text makes your active app impossible to miss, a new iOS-style menu animation makes navigation feel native, and the login-as panel sits right at the top where your team expects it. Less friction, every time you open the app. ##Performance & Reliability No more data surprises. Freight assignment records now stay perfectly in sync with navigation bill associations — what you see is what's real, across the entire platform. And a new stopped time report gives operations teams a true read on road time, with terminal stops automatically filtered out of non-customer reports so the numbers actually mean something.
Weekly Update: Enhancements to Time Off Notifications and Load Planner (2026-W08)
This week, Fullspeed streamlined time off management with a dedicated notifications settings page and delivered a series of powerful Load Planner upgrades — including smarter layouts, precision trailer depth markers, and an upgraded autopa…
Highlights
We're thrilled to introduce a dedicated Time Off Notification Settings page — a smarter way to stay on top of every update that matters. Users can now manage time off notifications with greater precision, with new zone and description columns that bring instant clarity to all your time off requests. The Load Planner has also received a meaningful upgrade. A refreshed flex-row layout makes navigation more intuitive, while new inline labels on every input field cut down on guesswork and keep your workflow moving smoothly.
Fixes
We've resolved a range of usability issues in the Load Planner, including improved input label placement within bill/item sections for a cleaner data entry experience. We've also removed redundant header cells from the items grid — keeping the interface focused, minimal, and distraction-free.
##Performance & Reliability The Load Planner is faster and more capable than ever. New trailer depth markers (displayed in feet) bring precision to every configuration, while the upgraded autopack feature now supports 2-layer stacking with a cross-stop toggle — dramatically speeding up load setup and reducing manual steps. These improvements are built to give you confidence at every stage of load management.
As always, thank you for your feedback — it's what drives Fullspeed forward.
Freight & CRM Updates — W07 2026
Improved freight data access, smarter trip imports, and a more reliable contacts API.
##Highlights The FREIGHT_DETAILS integration (TM22 API) is live — order details and logistics status are now accessible without extra steps. Active-only trip imports now include carrier hydration, cutting down manual reconciliation work.
##Fixes The contacts API now consistently returns phone numbers. Truck target search has also been refined and is more reliable to use.
#Performance & Reliability File locking has been added to the import API, reducing the risk of data conflicts during concurrent imports. Row limits have been disabled for import API testing to support more thorough validation.
Weekly Update: Enhanced Usability and Performance Improvements (2026-W06)
This week, Fullspeed introduced several enhancements aimed at bringing asset monitoring to more employees fingertips, and increased AI agent acknowledgement options for customers.
Highlights
We are excited to announce key updates that enhance usability and streamline your workflow. The device management interface has been refined to provide a more intuitive experience, ensuring that navigating through your devices is smoother than ever. Additionally, the new alert center page for mechanics offers clearer visibility into alerts, allowing for quicker responses to critical notifications. Multi-divisional support allows alert tags to be assigned easily by employees on their phones with special focus on the maintenance department. Mechanics should have easy control over equipment monitoring to reduce downtime and ensure scheduled maintenance is completed with ease- leaving fleets operating at peak performance.
Fixes
Our team has addressed several issues to improve overall system reliability. Notably, we fixed an alert page issue that affected company resolution, ensuring that alerts are now displayed accurately. We also refined the alerts query for device scope, which enhances the precision of the information you receive. These fixes contribute to a more dependable system, minimizing disruptions in your operations.
Performance & Reliability
In our ongoing commitment to performance, we have made adjustments to ensure that the layout of the device management page is now more responsive, accommodating various screen sizes seamlessly. We also added necessary spacing for iOS devices, which enhances the overall user experience on mobile platforms. These improvements not only increase speed but also reduce the number of manual steps required to manage your devices effectively.
The AI agent had more optional settings added to acknowledge receipt of spot quote requests, when there is a need for manual intervention from the rates department, unauthorized accessories, or quotes that don’t have a zero base rate. All of these toggles allow greater customer transparency while reducing workload for rates departments receiving requests.
At Fullspeed, we are dedicated to continuously enhancing our products to better serve your needs. We appreciate your feedback and look forward to delivering more updates that empower your operations.
Weekly Update: Enhancements for Improved User Experience (2026-W05)
This week, Fullspeed introduced several enhancements focused on usability and performance, ensuring a smoother experience for our users.
Highlights
This week, we made significant updates to improve the usability of our documentation and map features. Users will now find a more streamlined layout in the documentation, making it easier to navigate and access the information they need. The updated sidebar ensures that users can quickly find relevant resources without unnecessary clicks. The dashboard has been improved with several new widgets for Trailer tracking and time off reporting - to see how your organization is operating at a glance. For the AI Agent, french language capabilities have been added to handle customer requests in their native language more seamlessly.
In addition, the map interface has been enhanced with new device and trailer markers that utilize a more intuitive circle bar style. This change not only improves the visual clarity of the markers but also helps users quickly identify different devices and trailers on the map, enhancing situational awareness.
Fixes
We addressed several layout issues in the documentation that previously hindered user experience. The fixes to the sidebar and overall layout mean that users can now enjoy a more cohesive and visually appealing interface. Furthermore, we resolved a few bugs related to the history card calendar and scrubber behavior, ensuring that users can easily track their historical data without interruptions.
Performance & Reliability
To boost performance, we implemented a cache-busting feature for trailer tracking and location history. This ensures that users receive the most current data without delays, enhancing reliability. Additionally, we improved the handling of double-click actions on trailer markers, reducing the likelihood of errors and enhancing user interaction.
These updates reflect our commitment to providing a reliable and efficient user experience, allowing our customers to focus on what matters most.
Weekly Update: Enhancements in PDF Rendering and Rate Display (2026-W04)
This week, Fullspeed rolled out significant improvements to PDF rendering and rate display functionalities, enhancing user experience and operational efficiency.
Highlights
This week, Fullspeed focused on enhancing the PDF rendering capabilities within our platform. Users will benefit from a more reliable PDF generation process, ensuring that templates are rendered accurately and consistently. The introduction of FPDI-safe templates means that your PDF documents will now reflect the intended layout without unexpected errors.
Fixes
We addressed several issues related to PDF layout rendering, particularly concerning page numbering and layout mappings defined in the editor. This ensures that the documents you generate align perfectly with your specifications, reducing the need for manual adjustments. Additionally, we fixed the display of quote totals, ensuring that all details are accurately reflected in the final output.
Performance & Reliability
In our commitment to providing a seamless user experience, we have implemented deterministic PDF layout rendering. This feature prioritizes editor-defined mappings, leading to more predictable outcomes when generating documents. Furthermore, we have improved the handling of TM22 detail lines, ensuring that default commodities are enforced across all entries. These enhancements not only streamline your workflow but also enhance the reliability of document generation, allowing you to focus on your core tasks without worrying about inconsistencies.
Weekly Update: Enhancements for a Seamless Experience (2026-W03)
This week, we’ve rolled out several updates designed to enhance the usability and reliability of our services, making your operational workflows smoother and more efficient.
##Highlights Automated Calling and Appointment Booking have been updated with better call status tracking and improved scheduling visibility, so your team spends less time chasing information and more time serving customers.
##Fixes Minor bugs in the Driver App and Dispatching features have been resolved. Trip assignments are more reliable and driver communications flow more cleanly — fewer dropped balls, less back-and-forth.
##Performance & Reliability Geocoding and Routing are faster. Address validation and route planning run quicker, which means tighter ETAs and better on-time performance. The Status Code Manager has also been updated so operational statuses are clearer and easier to act on.
Weekly Customer Update: Enhancements for a Seamless Experience (2026-W03)
Update Management: Usability & Visibility Improvements
##Highlights A new weekly email digest keeps you up to date on platform changes without having to check in manually. On the updates page, key entries are now bolded and card details load inline — less clicking to find what's relevant.
##Fixes Update cards now expand on click, so you can read details without losing your place. Status buttons have also been added directly to cards for faster actions and quicker triage.
##Performance & Reliability Updates can now be archived, making it easier to separate what's current from what's been handled and keep the list focused.
iOS Session Stability & Operational Visibility Improvements
This update improves iOS session stability, streamlines appointment and dispatch workflows, and enhances delay tracking and reporting to provide clearer operational visibility and fewer workflow interruptions.

Highlights
We’ve made significant improvements to the reliability of our platform, particularly for iOS users. By addressing session dropouts, we have ensured a more stable experience when using our services. This means fewer interruptions during critical tasks, allowing for uninterrupted workflows and enhanced productivity.
Fixes
In our ongoing commitment to usability, we have streamlined the user experience across various features. Users can now enjoy a more intuitive interface when managing appointments and dispatching tasks. This enhancement reduces the number of manual steps required, making it easier to coordinate pickups and deliveries efficiently.
Performance & Reliability
Our updates have also focused on improving visibility into operational activities. With better tracking for delays and enhanced reporting capabilities, users can now gain clearer insights into trip statuses and operational performance. This transparency allows for quicker decision-making and improved responsiveness to any issues that may arise.
Overall, these enhancements are designed to support your operational needs, making it easier to manage your workflows and ensuring that you have the tools necessary for success. We are committed to continuously improving Fullspeed Core to meet your evolving needs.
AI Freight Assistant (Phase 1) & Import Reliability Enhancements
This release introduces Phase 1 of the AI Assistant for freight, improves AI runner and logging stability, refines zone resolution accuracy, and strengthens CSV imports with composite keys and SQL fixes for more reliable, insight-driven op…
Highlights
We are excited to introduce the first phase of our AI Assistant for freight, designed to streamline your operations and enhance decision-making. This new feature aims to provide you with intelligent insights, making it easier to manage freight logistics efficiently.
Fixes
We have implemented several key fixes to enhance the reliability of our system. Notably, we addressed issues related to stale locks in the agent runner, ensuring that your processes run smoothly without interruptions. Additionally, we improved the AI logger to prevent enum violations, which enhances the stability of the AI Clerk functionality. We also refined the zone lookup process to respect user-defined prefixes, ensuring accurate data resolution and preventing any potential fuzzy drift.
Performance & Reliability
In our ongoing effort to boost performance, we have made significant updates to our CSV importer, now supporting composite primary keys. This improvement reduces manual steps and enhances the accuracy of data imports. Furthermore, we addressed SQL syntax errors in the import process, ensuring that your data handling is both reliable and efficient. These updates collectively contribute to a more robust system, providing you with clearer visibility into your operations and reducing the likelihood of errors.
We appreciate your continued support and look forward to bringing you even more enhancements in the coming weeks.
TM22 Import Improvements & Mobile UI Flow Fixes
This update improves TM22 delta order imports, refines login and dispatch flows with smoother app-style transitions, enhances mobile usability, and resolves messaging, app access, and delegation scope issues for a clearer, more reliable us…
Highlights
- **Enhanced Order Import**: We have improved the TM22 order import process, allowing for more efficient data handling during delta imports. This update ensures that order details are accurately hydrated, enhancing reliability and reducing potential errors in data processing.
- **Improved User Interface**: The user experience has been refined with new app-style page transitions throughout the login, trip selection, and dispatch flow. These transitions create a smoother navigation experience, making it easier for users to move through the platform.
- **Mobile Responsiveness**: Adjustments have been made to button sizes and heights for mobile devices, ensuring that our platform remains user-friendly and accessible across all devices.
Fixes
- **Iframe URL Construction**: We addressed an issue with the messages iframe URL formatting, ensuring that all links function correctly and provide clear visibility into message content.
- **Duplicate App Display**: A fix was implemented for the app access list, resolving the duplication issue and ensuring that checkbox states are accurately reflected. This enhances usability by providing a clearer view of available applications.
- **Default Scopes for Company Delegation**: We have ensured that default scopes are applied when missing for company delegation, reducing the need for manual adjustments and streamlining user workflows.
Timezone Accuracy, Mobile UI & Access Control Enhancements
This release improves timezone accuracy across messages and dispatches, refines mobile modal interactions, strengthens access control, and optimizes message querying and trip selection for faster, more reliable operations.
Highlights
We are excited to announce several enhancements aimed at improving your overall experience with Fullspeed Core. Key updates include improved handling of time zones, ensuring that messages and dispatches reflect your company’s local time accurately. This change enhances clarity and reduces confusion when managing time-sensitive information.
Additionally, we have refined the mobile interface for modal displays, making it easier to navigate and interact with our features on smaller screens. These updates are designed to streamline your workflow and make our platform more intuitive.
Fixes
In our ongoing commitment to reliability, we have implemented critical fixes that address dynamic access control. By deriving the company authentication from accessible apps, we have enhanced security measures to block any unauthorized access. This ensures that your data remains protected while using our services.
We also resolved an issue with the trip selection process, allowing for more efficient generation of XML requests based on tenant-specific codes. This improvement reduces the risk of errors and enhances the reliability of your operations.
Performance & Reliability
To further boost performance, we have optimized message handling by implementing UTC time windows for message queries. This adjustment not only improves speed but also ensures that you receive timely updates without delays.
Lastly, we have added a timezone preference menu for trip selection, giving you clearer visibility and control over how time is displayed and managed within the platform. These enhancements collectively contribute to a more reliable and user-friendly experience.
We appreciate your continued support and feedback as we strive to enhance Fullspeed Core for all users.
Sidebar & Map Layout Usability Improvements
This update refines the sidebar and map layout for clearer navigation and full viewport visibility, fixes overflow and sizing issues, and improves CSS performance for faster, more responsive interactions across the platform.
Highlights
We are excited to announce several enhancements aimed at improving your experience with FullSpeed Core. The sidebar has been refined for better usability, allowing for easier navigation and access to essential features. Additionally, the map layout has been optimized to provide a more intuitive view, ensuring that all elements fit seamlessly within your workspace.
Fixes
In our commitment to reliability, we addressed a few issues that could impact user experience. The sidebar navigation now remains fully visible within the viewport, eliminating overflow problems that some users encountered. We also adjusted the height of the sidebar and drawer to ensure that it utilizes the full viewport effectively, enhancing overall visibility and accessibility.
Performance & Reliability
This week’s updates not only focus on usability but also on performance. By refining our CSS and layout structures, we have improved load times and responsiveness, making your interactions with FullSpeed Core faster and more efficient. These changes reduce the need for manual adjustments, allowing you to focus on your tasks without unnecessary interruptions.
We appreciate your continued feedback as we strive to enhance your experience with FullSpeed Core. Stay tuned for more updates in the coming weeks!
Email Pipeline Unification & BCC Reliability Improvements
This release restores BCC handling for IMAP and Graph, unifies email assembly across platforms, preserves recipients reliably, and adds stronger controls and alerts—resulting in faster, more dependable email processing end to end.
Highlights
This week, we introduced significant enhancements to our email handling capabilities, particularly for IMAP and Microsoft Graph. These updates ensure that BCC resolution is restored for v2 IMAP and Graph sends, which improves the overall reliability of our email communications. Additionally, we have unified the email assembly process, making it more efficient and consistent across different platforms.
Fixes
We addressed several issues that were impacting user experience. Notably, we normalized email recipients for Microsoft Graph, ensuring that all recipients, including CCs, are preserved during the send flow. This change enhances usability by minimizing the risk of miscommunication. Furthermore, we added a driver alert modal to the trip selection process, providing clearer visibility into important notifications for drivers.
Performance & Reliability
To bolster performance, we implemented a new shared email finalization helper that streamlines the email sending process. This reduces manual steps and ensures that emails are processed more quickly and reliably. Additionally, we introduced a pipeline mode kill switch for inbound processing, allowing for better control during emergency situations. These improvements collectively enhance the speed and reliability of our services, ensuring that you can depend on us for your email needs.
Microsoft Graph Email Processing & Reliability Enhancements
This update improves Microsoft Graph email handling with consistent formatting, mark-as-read support, enhanced message tracking, and streamlined key processing, delivering faster, more reliable email workflows across the platform.
Highlights
- **Improved Email Handling**: We've made significant enhancements to how emails are processed, particularly with Microsoft Graph integration. This ensures that emails sent through Graph are formatted consistently with SMTP standards, providing a more reliable experience for users.
- **New Mark as Read Functionality**: Users can now easily mark messages as read within the Graph interface, simplifying email management and reducing the number of manual steps required to keep inboxes organized.
Fixes
- **Email Formatting Improvements**: We've addressed various formatting issues with Graph emails, ensuring that they retain essential elements like banners when forwarded. This change enhances the clarity and professionalism of email communications.
- **Synthetic UID Logging**: To improve tracking and visibility, we've implemented synthetic UID logging for Graph messages. This allows for better identification and management of messages, making it easier for users to navigate their communications.
Performance & Reliability
- **Streamlined Message Key Handling**: Our updates include a refactor of message key handling, which clarifies the process and improves overall reliability. This ensures that users experience fewer disruptions and can rely on consistent message identification.
- **Enhanced Graph Email Processing**: The updates made this week also optimize how Graph emails are processed, leading to faster performance and a more seamless user experience. Users can expect quicker response times and a more efficient workflow when managing their emails.
These enhancements reflect our commitment to providing a reliable and user-friendly experience. We appreciate your continued feedback and support as we strive to improve our services.
Policy Loading, Alerts & Accessorial Evaluation Improvements
This release improves tenant-based policy loading and notification control, strengthens accessorial policy evaluation and enforcement, and adds detailed policy logging and review flows for clearer, more reliable policy management.
Highlights
We have made significant strides in improving the usability of our policy management system. Users can now load policy files more efficiently using tenant company codes, which simplifies the management of tenant-specific policies. This enhancement reduces the complexity of navigating policy settings, allowing for a smoother experience.
Additionally, we introduced a new alert type selection feature in the device notifications form. This improvement provides users with greater control over the notifications they receive, ensuring that they can tailor alerts to their specific needs.
Fixes
In our ongoing commitment to reliability, we have addressed several issues that impacted policy evaluation. By normalizing accessorial tokens before evaluation, we have eliminated inconsistencies that could lead to unexpected outcomes. Furthermore, we have enforced policy accessorial blocks as shipment denials, enhancing the clarity of policy enforcement.
We also added comprehensive logging for policy sources and active rules, allowing users to gain better visibility into the decision-making processes behind their policies. This transparency is crucial for understanding how policies are applied in real-time.
Performance & Reliability
Our updates this week also include improvements to the handling of accessorial rules, ensuring that case sensitivity does not hinder policy application. By implementing a manual review flow for accessorial policy actions, we provide an additional layer of scrutiny, enhancing the overall reliability of our system.
These enhancements collectively contribute to a more robust user experience, reducing manual steps and increasing efficiency in policy management. We appreciate your continued feedback as we strive to deliver the best possible service.
Device Management Performance & Map Data Optimizations
This update delivers backend performance improvements, integrates device management with shared navigation for faster access, and optimizes device layer data fetching to ensure smooth operation even when the map is idle.
Performance & Reliability
We have made several backend improvements aimed at enhancing the overall speed and reliability of the system. The integration of the device management app with shared navigation simplifies user experience, allowing for quicker access to essential features. Furthermore, the device layer now fetches data more efficiently, even when the map is idle, ensuring that your operations run smoothly without unnecessary delays.
Policy Management & PDF Editing Workflow Enhancements
This release improves policy configuration with an enhanced limits editor and shipment-level limit evaluation, refines accessorial handling and PDF field reliability, and upgrades the PDF and form layout editors for smoother, more efficien…
Highlights
This week, we've made significant strides in improving the usability of our policy management system. Users will now find it easier to navigate and configure policies with the introduction of an enhanced limits editor. This update allows for clearer visibility into policy settings, helping you manage your operations more effectively.
Additionally, we have implemented shipment-level limits evaluation logic, which streamlines the process of applying limits across various shipments. This enhancement not only reduces manual steps but also increases reliability in policy enforcement.
Fixes
We addressed several user experience issues within the policy manager. The handling of accessorial policies has been improved, ensuring that all inputs are accepted without complications. Furthermore, we have resolved issues related to duplicate PDF field tokens, enhancing the reliability of document generation.
The PDF editor has also seen improvements, including a modification that keeps the field editor open until you decide to close it. This change minimizes disruptions and allows for a more fluid editing experience.
Performance & Reliability
To further enhance the layout experience, we've introduced half-width group alignment options in the form layout workspace. This feature allows for better organization and clearer visibility of your configurations. Additionally, we have embedded field settings directly into the layout workspace, making it easier to manage your forms without unnecessary navigation.
These updates are designed to provide a more reliable and user-friendly experience as you manage your operations with Fullspeed Core.
PDF Mapper Usability & Data Handling Enhancements
This update enhances the PDF mapper with more intuitive editing and responsive flyouts, improves handling of nested and array-based JSON outputs, and automates linear footage and cube calculations for more accurate, reliable document gener…
Highlights
We are excited to announce several key enhancements aimed at improving your experience with FullSpeed Core. This week, we introduced significant updates to our PDF mapper functionality, allowing for more intuitive interactions. Users can now easily expand badges and access editable fields, making document management smoother and more efficient.
Additionally, we have improved how our system handles JSON outputs. This change ensures that both array and nested JSON elements are processed correctly, enhancing the reliability of data handling across various applications. These updates contribute to a more seamless experience when working with complex data structures.
Fixes
In our continuous effort to enhance usability, we addressed several issues related to PDF mapping. Users will notice that the flyout functionality is now more responsive, allowing for quicker access to important features. We also fixed issues that previously hindered the mapping of arrays, ensuring that all relevant data is accurately represented in your PDFs.
Performance & Reliability
This week’s updates also included optimizations for calculating linear footage and cube measurements. Our system now automatically sums these values across full arrays, reducing the need for manual calculations. This enhancement not only saves time but also minimizes the potential for errors, leading to more reliable outputs.
As always, we are committed to providing you with a robust and user-friendly platform. Thank you for your continued support and feedback as we strive to enhance your experience with Fullspeed Core.
Weekly Customer Update: October 13 - October 19, 2025 (2025-W42)
This release streamlines AI agent management, improves email testing and helper messaging, resolves activity thread loading issues, and expands TM22 support for shipper and consignee contacts to deliver a more reliable and user-friendly ex…
Highlights
We are excited to announce several improvements aimed at enhancing your experience with FullSpeed Core. This week, we introduced a new feature that allows for easier management of AI agents, streamlining your workflow and reducing the need for manual interventions. Additionally, we have improved the email testing capabilities within the AI manager, making it simpler to verify communications.
Fixes
Our team has addressed various issues to enhance system reliability. Notably, we resolved loading issues on activity threads, ensuring that you can access important data without delays. We also improved the construction of email info helper messages, providing clearer guidance when needed. These fixes contribute to a more stable and dependable platform.
Performance & Reliability
In our ongoing effort to boost performance, we have made adjustments to allow for spaces in AI policy zone IDs, enhancing usability when managing these settings. Furthermore, we have added support for TM22 shipper and consignee contact details, providing clearer visibility into your shipping processes. With these updates, you can expect a more responsive and user-friendly experience.
We appreciate your continued feedback and support as we strive to enhance FullSpeed Core. Stay tuned for more updates in the coming weeks!
Accessorial Pricing Pipeline & Zone Resolution Improvements
This release modernizes accessorial pricing with a database-first pipeline and master data integration, improves rating accuracy through layered zone resolution, and adds resilient lookup fallbacks and location normalization for faster, mo…
Highlights
We have made significant improvements to the accessorial pricing pipeline, ensuring that it now utilizes a database-first approach. This change enhances the accuracy and reliability of pricing information, allowing for more informed decision-making. Additionally, we have integrated master data connections for planned accessorial pricing, further streamlining the process and reducing the potential for errors.
Fixes
In our ongoing efforts to improve usability, we addressed several issues related to zone resolution. The implementation of a three-layer zone resolver allows for more precise lookups, which should enhance the overall user experience. We also fixed the rating to be based on the accessorial code rather than the concept, ensuring that users receive the most relevant information for their needs.
Performance & Reliability
To bolster performance, we introduced a layered zone lookup strategy and added fallback mechanisms for zone resolution. This means that in cases where primary lookups may fail, the system can seamlessly transition to alternative methods, ensuring uninterrupted service. Furthermore, updates to the PlaceNormalizer have been implemented, optimizing the way locations are processed and enhancing the overall speed of operations.
These updates reflect our commitment to providing a more reliable and user-friendly experience. We appreciate your continued support and feedback as we work to enhance FullSpeed Core.
iOS Session Management, Login Flow & Tenant Form Enhancements
This release improves the iOS standalone experience with more reliable session handling, streamlines operator login with role-aware access, and adds a dynamic tenant form editor, alongside fixes to AI email attachments and access control f…
Highlights
- **Enhanced iOS Standalone Experience**: We've implemented a standalone session management feature for iOS, making it easier for users to access our services without interruptions. This improvement is designed to enhance the overall user experience on mobile devices.
- **Streamlined Login Process**: The login flow for operators has been updated to facilitate easier access to company-specific features. Users will now find a more intuitive interface that includes role-aware app selection, reducing the time spent navigating through options.
Fixes
- **Improved PDF Attachment Handling**: Our AI clerk now reliably handles PDF attachments via email, ensuring that important documents are sent and received without issues. This enhancement is aimed at reducing manual follow-ups and improving communication efficiency.
- **Access Control Updates**: We've added an operator guard redirect for trip selection, ensuring that users only access the information relevant to their roles. This change enhances security and clarity in user interactions.
Performance & Reliability
- **Dynamic Form Editor**: A new dynamic form editor has been introduced for tenants, allowing for greater customization and flexibility in form management. This tool provides clearer visibility into form submissions and enhances usability for administrators.
- **General System Improvements**: Various backend optimizations have been made to enhance the overall performance and reliability of our platform. Users can expect faster response times and a more stable experience as a result of these updates.
These enhancements reflect our ongoing commitment to providing a reliable and user-friendly experience. We appreciate your continued support and feedback as we strive to improve our services.
AI Agent Controls & Tracking Reliability Improvements
This update adds script restore controls to the AI agent, refines AI-related UI workflows, and improves success and failure tracking for clearer insight into AI agent performance and stability.
Highlights
- **AI Agent Enhancements**: New controls have been added to the AI agent, allowing administrators to restore previous scripts easily. This feature ensures that you can quickly revert to a stable state if needed.
Fixes
- **UI Enhancements**: The user interface for the AI agent activity and tenant email setup has been improved for a more intuitive experience. These changes aim to reduce confusion and streamline your workflow.
Performance & Reliability
- **Enhanced Tracking**: The AI clerk and agent now track both success and failure threads consistently, providing you with more reliable insights into their performance. This enhancement will help you better understand the effectiveness of your AI tools. We are committed to continually improving your experience with Fullspeed Core. Thank you for your ongoing support and feedback.
Driver Paperwork Capture (Rating & Billing)
Drivers upload paperwork pre-departure; dispatch sees it instantly.
What’s New
Drivers can capture paperwork images before departure; dispatch sees them immediately for validation.
Why It Matters
Prevents missing documents and accelerates invoicing.
Messaging, Activity Tracking, and System Reliability Updates
This update improves multi-recipient email handling and activity visibility, resolves email decoding and AI message retrieval issues, and delivers GPS server and activity tab enhancements for more reliable tracking and smoother daily workf…
Highlights
- **Improved Email Handling**: We have enhanced the way our system processes multi-recipient emails. Users can now efficiently manage replies to all recipients, streamlining communication. - **Activity Tracking Enhancements**: The activity sender column now clearly displays the thread initiator, providing better visibility into communication flows.
Fixes
- **Email Decoding Issues Resolved**: We addressed several issues related to email encoding, ensuring that messages are decoded correctly and without errors. This fix eliminates previous warnings that could disrupt user experience. - **AI Agent Improvements**: Adjustments were made to the AI agent's message retrieval process, ensuring smoother operation without encountering missing data errors. This enhances the overall reliability of AI interactions.
Performance & Reliability
- **GPS Server Enhancements**: We improved the IMEI registration process within our GPS server, which boosts the reliability of device tracking and management. - **Activity Tab Layout Update**: The layout and structure of the activity tab have been refined for better usability, making it easier for users to navigate and find relevant information quickly.
These updates are part of our ongoing commitment to providing a reliable and user-friendly experience. We appreciate your feedback and look forward to continuing to enhance our offerings.
Bulk Scan with AI Edit (Rating & Billing)
Dock scanners + AI delta detection end billing crunch.
What’s New
Bulk scanning with AI delta detection pre-fills and validates billing data against TMS.
Why It Matters
Reduces clerical labor and speeds the end-of-day billing cycle.
Fast-Track AI Rating Agent (Rating & Billing)
Spot quotes in <5 minutes via email or portal.
What’s New
An AI rating bot returns quotes using tariffs and accessorial matrices through email or portal in under five minutes.
Why It Matters
Higher win rates, consistent pricing, and reduced desk workload.
Trailer Contents Visibility (Gatehouse & Dock)
Pre-gate scans enable auto door assignments.
What’s New
Gatehouse teams can see trailer contents before arrival, enabling automated door assignments and faster turns.
Why It Matters
Shorter queues, faster unloading, and better yard flow.
Document Scanning (Driver & Dock)
AI compares scans to TMS and flags mismatches.
What’s New
AI OCR validates scanned paperwork against TMS data and flags mismatches for quick correction.
Why It Matters
Cuts manual entry 80–90% and accelerates billing.
AI Settings Navigation & Service Reliability Improvements
This release improves AI agent usability with reorganized settings and a new email configuration tab, adds clearer visibility for disabled apps, and delivers reliability fixes across service control, GPS listener management, and rating log…
Highlights
- **Improved Usability**: We have reorganized the AI agent settings tabs for easier navigation, making it simpler for users to access the features they need. Additionally, a new AI Email Settings tab has been introduced, streamlining email management within the AI settings.
- **Enhanced Visibility**: A new section header for disabled apps has been added to the app listing, providing clearer visibility into the status of applications and helping users manage their resources more effectively.
Fixes
- **Connection Reliability**: We addressed several connection-related issues, including hard-coded entries that could affect performance. This ensures a more stable experience when connecting to various services.
- **Service Control Improvements**: The SERVICE_CONTROL_LOG table has been updated to use uppercase columns, enhancing data consistency and readability.
- **GPS Listener Updates**: We resolved a display issue with the GPS listener, ensuring that the status is returned correctly without unnecessary paging. Additionally, a new GPS listener service tab has been added to the company admin interface, improving management capabilities.
Performance & Reliability
- **Optimized Rating Logic**: The logic for handling zero ranges and charges has been refined, treating them as unbounded. This change enhances the accuracy of ratings and improves overall system reliability.
These updates reflect our commitment to enhancing the Fullspeed experience by focusing on usability, reliability, and clearer visibility across our platform. We appreciate your continued support and feedback as we strive to improve our services.
Self-Service Accessorials (Driver App)
Drivers flag tail-gate, inside, pallet-jack services in-app.
What’s New
Drivers can mark accessorial services like tail-gate, inside, or pallet-jack directly in the app; these flow to rating.
Why It Matters
Stops revenue leakage and reduces invoice disputes.
Enhanced Delay Capture (Driver App)
One-tap reasons with automatic detention timers.
What’s New
Drivers can log delay reasons with one tap. A detention timer starts automatically and is captured for billing.
Why It Matters
Detention capture rates rise dramatically, strengthening revenue.
Automatic Call-Ahead Notifications (Routing & Dispatch)
SMS/IVR/email notifications triggered by live ETAs.
What’s New
Customers now receive call-ahead notifications (SMS/IVR/email) based on live ETAs.
Why It Matters
Fewer missed deliveries and shorter dock waits.
Resource Management (Routing & Dispatch)
Auto-assign drivers and vehicles based on availability.
What’s New
Routes dynamically assign drivers and equipment based on current availability and constraints.
Why It Matters
Less idle time and better fleet utilization.
Dispatch Map & Device Management Enhancements
This release enhances the dispatch map with a new device layer, improves device search and clarity, and delivers GPS server and multi-feed optimizations for faster, more reliable location data across the platform.
Highlights
We are excited to announce several updates that enhance the user experience and improve overall system reliability. Key features include an upgraded dispatch map with a new device layer, allowing for clearer visibility of real-time locations. Additionally, we have implemented a search function in the device management section, making it easier for users to find specific devices quickly.
Fixes
In our ongoing commitment to usability, we have addressed several issues that impacted the user experience. The display of dispatch information on the map has been refined, ensuring that users can access critical data without confusion. We also made adjustments to the device management interface, including the removal of unnecessary identifiers that cluttered the view, allowing for a more streamlined interaction.
Performance & Reliability
This week’s updates also included enhancements to the GPS server, which now supports additional command formats for better performance. These improvements contribute to a more reliable system, ensuring that users can depend on accurate data at all times. Furthermore, the multi-feed device location feature has been optimized, providing users with faster access to the information they need.
Overall, these updates reflect our commitment to delivering a platform that not only meets but exceeds user expectations. We appreciate your continued support and feedback as we strive to enhance your experience with Fullspeed Core.
Turn-By-Turn Navigation (Driver App)
Navigation support, including out-of-sequence stops.
What’s New
The Driver App now provides turn-by-turn navigation and supports out-of-sequence routing when operations require it.
Why It Matters
Cuts driver error and increases route flexibility.
Appointment-Booking Map (Routing & Dispatch)
CSRs see live route density and time windows while booking.
What’s New
A booking view shows route density and time windows in context so CSRs avoid out-of-path appointments.
Why It Matters
Less deadheading and better lane adherence.
AI Route Optimizer (Routing & Dispatch)
Considers driver hours, time windows, and restrictions; reduces km.
What’s New
The optimizer balances driver hours, time windows, and vehicle constraints to minimize distance and time.
Why It Matters
Operational cost drops 8–12% while on-time performance improves.
Digital Routing Board (Routing & Dispatch)
Drag-and-drop routes on a live map of freight, GPS, and appointments.
What’s New
Dispatchers can build, adjust, and print routes directly from a live map combining freight, trailers, appointments, and GPS.
Why It Matters
Massively speeds planning while giving complete operational visibility.
Address Geocoding (Index & Map)
Cleans and standardizes addresses into coordinates.
What’s New
We cleanse customer addresses into precise coordinates for planning and analysis.
Why It Matters
More accurate ETAs and smarter routing decisions.
FullSpeed Dispatch 1.9.0 — Route Sequencing & Call-Ahead Tweaks
ETA ranges, cutoff-aware call-ahead, and UI polish.
What’s New
Route cards show ETA ranges from live traffic, call-ahead respects local cutoffs, and the UI is tidier on compact screens.
Why It Matters
Better timing, fewer misses, and a smoother dispatcher experience.
More details ↗Auto-Generated Geofences (Index & Map)
Sites convert to geofences automatically.
What’s New
We automatically create geofences from site data—no manual drawing or imports required.
Why It Matters
Coverage improves instantly while setup time drops to zero.
Device Manager, Dispatch Querying & Time-Off Workflow Enhancements
This release improves device management navigation, adds advanced querying to the Dispatch DB, and enhances time-off notification clarity for managers. It also delivers fixes to TM22 order data, request handling logic, and session reliabil…
Highlights
- **Device Management Improvements**: We have streamlined the Device Manager by relocating it to the devices section, making it easier to access and manage your devices. This change enhances usability, allowing you to navigate more intuitively.
- **Enhanced Query Functionality**: A new query input field has been added to the Dispatch DB tab. This feature allows for more efficient data retrieval, reducing the time spent searching for specific information.
- **Time Off Management Updates**: We have improved the email notifications for time-off requests, providing more detailed information to managers. This enhancement ensures clearer visibility into team availability.
Fixes
- Resolved an issue that caused errors when changing departments in time-off requests, ensuring that all updates are processed smoothly.
- Addressed a problem with missing fields in the TM22 order response, which now includes full party details, enhancing the completeness of the data you receive.
- Fixed the logic for request updates to utilize token data, improving the reliability of request processing.
Performance & Reliability
- Updated session and database configurations for the Device Manager to ensure consistent performance and reliability.
- Implemented a feature that remembers the selected tab in the company admin section, reducing the number of manual steps needed when navigating.
These updates are part of our ongoing commitment to enhance your experience with Fullspeed Core. We appreciate your feedback and look forward to continuing to improve our services.
Device Manager 1.0 — Centralized Hardware Tracking
A new hub for tracking company devices.
What’s New
We introduced Device Manager to track company hardware assignments. It lives under the Apps menu and uses standard auth and DB integration.
Why It Matters
Saves IT time, reduces asset loss, and simplifies audits.
More details ↗Dynamic Geofence Triggers (Index & Map)
Arrival/departure logged only when thresholds are met.
What’s New
We now log arrival and departure only when precise speed and distance thresholds are satisfied.
Why It Matters
False triggers drop dramatically, ETAs are cleaner, and alerts are more actionable.
MasterData 2.4 — Sequencing Tools & Low-Touch Maintenance
Lane presets, CSV validation, and dedupe.
What’s New
MasterData 2.4 introduces sequencing presets for common lanes plus stronger CSV validation and de-duplication.
Why It Matters
Onboarding new lanes takes fewer clicks, and data quality improves.
More details ↗Dispatch Management & Email Logging Improvements
This update adds a new admin dispatch database management tab and refines email logging for clearer, more relevant insights. Reliability and performance were improved through accessorial charge fixes and optimized AI agent email logging.
Highlights
We are excited to introduce a new dispatch database management tab in the admin interface, designed to streamline your operations and provide clearer visibility into your dispatch activities. This feature will help you manage your dispatch data more effectively, allowing for quicker decision-making and improved workflow.
Additionally, we've enhanced our email logging capabilities. Now, email logs will only be sent for immediate interactions, ensuring that you receive timely updates without unnecessary clutter. This change is aimed at improving usability and ensuring that you have access to relevant information when you need it most.
Fixes
In our ongoing efforts to improve reliability, we have made several adjustments to how accessorial charges are handled. These updates will ensure that the application processes charges more accurately, reducing potential discrepancies in your billing. We have also reverted previous changes that were causing issues, reinforcing our commitment to maintaining a stable and reliable platform.
Performance & Reliability
This week’s updates also include optimizations to our AI agent's email log settings, allowing for better performance and clearer visibility into your interactions. By enabling email logs on exit, you can now track your AI clerk's activities more efficiently. These enhancements are part of our dedication to providing a seamless user experience with fewer manual steps, ultimately saving you time and effort in your daily operations.
We appreciate your continued feedback and support as we strive to make FullSpeed Core even better for you.
Off-Route Time Totals (Trip Monitor)
Calculates how long units remain off route.
What’s New
We now total the minutes a unit spends off route to support performance reviews and coaching.
Why It Matters
Better accountability and targeted improvement plans for non-productive driving.
Off-Route Detection (Trip Monitor)
Flags vehicles >200m off assigned stops.
What’s New
Trip Monitor detects when units stray more than 200m from assigned stops and flags the event in context.
Why It Matters
Dispatch can intervene early to prevent missed appointments and wasted miles.
Secure Relay Integration (Trailer Tracking)
GPS data now flows via Securemore for uptime and integrity.
What’s New
Tracker data now relays through Securemore infrastructure for greater uptime and data integrity.
Why It Matters
Better continuity for live ops and more trustworthy historical records.
GPS Endpoint Fixes (Trailer Tracking)
More reliable device feeds and fewer missed pings.
What’s New
We hardened GPS endpoint handling to reduce dropped device pings and improve feed stability.
Why It Matters
Dispatchers get a more complete breadcrumb trail for audits and real-time decision-making.
Release of V2 API and more integrations
This release introduces the V2 FullSpeed API and Client API improvements, alongside fixes that streamline quotes/orders and improve UI usability. Performance gains include faster map marker loading and completed Motive Truck API integratio…
Highlights
We are excited to announce several enhancements aimed at improving usability and reliability. The introduction of the V2 FullSpeed API allows for more streamlined interactions, making it easier for users to connect and utilize our services effectively. Additionally, we have made significant updates to our Client API, enhancing its functionality and ensuring that it meets the evolving needs of our customers.
Fixes
This week, we addressed various issues that were impacting user experience. Notably, we improved the syntax for quote and order creation, which should reduce errors and streamline the process. We also ensured that user app icons are now displayed correctly in the subheader, providing clearer visibility and easier navigation for users. Furthermore, we have implemented a feature to preserve scroll position on dispatch, enhancing usability during multi-step processes.
Performance & Reliability
In our ongoing efforts to boost performance, we made optimizations that speed up marker loading times, contributing to a more responsive application. The integration of the Motive Truck API into the Dispatch map XML has also been completed, allowing for better tracking and management of resources. These enhancements are part of our commitment to providing a reliable service that meets your operational needs efficiently.
We appreciate your continued support and feedback as we strive to enhance your experience with FullSpeed Core.
Database Reliability Fallback (Shipment App)
Auto-fallback to a stable data source keeps ops moving.
What’s New
If the primary data source is incomplete, the Shipment App now falls back to a proven legacy database automatically.
Why It Matters
Live operations keep moving with complete shipment details during transient data issues.
Driver App 0.8 — Failure Tab Per-Bill (Collapsed by Default)
Cleaner view for drivers plus performance tweaks.
What’s New
The Failure tab now appears per bill and stays collapsed unless an issue exists. We also shipped minor battery and performance optimizations.
Why It Matters
Drivers stay focused on active tasks and conserve device resources.
More details ↗Weekly Customer Update: July 21 - July 27, 2025 (2025-W30)
This week, time off manager got a lot of upgrades with improved workflows and display for a streamlined user experience
Highlights
We have made significant strides in improving the user experience across various features. Notably, the calendar layout has been refined for better usability, allowing for a more flexible height and an expanded width. This change ensures that users can view their schedules without unnecessary scrolling, enhancing visibility and accessibility.
Additionally, we have introduced a toggle for the department filter, making it easier for users to customize their views according to their needs. This feature reduces the number of manual steps required to filter information, streamlining workflows.
Fixes
In our commitment to reliability, we addressed several layout issues that affected the Time Off Manager. Adjustments have been made to ensure that the layout is consistent and user-friendly. We also preserved the driver filter checkbox state, which enhances usability by remembering user preferences.
Furthermore, we reverted some changes that were causing layout inconsistencies, ensuring that our platform remains stable and reliable. These fixes contribute to a smoother user experience, minimizing disruptions and enhancing overall satisfaction.
Performance & Reliability
To bolster performance, we have made the apps grid responsive, ensuring that it adapts seamlessly to different screen sizes. This improvement is particularly beneficial for mobile users, who will now experience a more fluid interaction with our platform. Additionally, we refined the mobile layout to enhance visibility and usability on smaller devices.
Overall, this week's updates reflect our ongoing commitment to providing a reliable and efficient platform that meets the evolving needs of our users.
Corrected Revenue Reports (Voice)
Revenue, cost, and profit now align with backend ledgers.
What’s New
We tightened the math in Voice-generated summaries so revenue, cost, and profit figures match backend records exactly.
Why It Matters
Leadership can trust the numbers and act on them.
Weekly Update: Enhancements and Improvements (2025-W29)
This week, we focused on enhancing usability and performance across our platform, ensuring a smoother experience for our users.
Highlights
We are excited to introduce a new context-aware time-off email bot, designed to streamline communication regarding employee absences. This feature will help ensure that your team stays informed and organized, reducing the chances of missed messages during critical times.
Additionally, we’ve implemented driver filter checkboxes to enhance usability, allowing users to quickly narrow down their selections and find the information they need with minimal effort.
Fixes
Our AI agent has undergone several improvements aimed at enhancing the overall user experience. We’ve removed unnecessary headers from emails, which not only reduces token usage but also improves the clarity of communications. Furthermore, we’ve refined the formatting of responses to ensure that information is presented in a more user-friendly manner.
Performance & Reliability
In our ongoing commitment to reliability, we have made significant enhancements to our AI agent’s response capabilities. This includes improved formatting and linear foot calculations, which will provide users with more accurate and actionable insights. We are dedicated to ensuring that our platform remains robust and responsive, allowing you to focus on what matters most.
These updates reflect our commitment to delivering a reliable and efficient experience, minimizing manual steps and providing clearer visibility into your operations. We appreciate your continued support as we strive to enhance your experience with Fullspeed Core.
More Lifelike Voice (Voice)
Natural, clearer speech for calls and prompts.
What’s New
The voice engine now produces more natural and professional speech for automated calls and prompts.
Why It Matters
Drivers understand instructions more easily, and your brand sounds polished to customers.
Weekly Update: Enhancements and Fixes (July 7 - July 13, 2025) (2025-W28)
This week, we focused on improving the usability and reliability of our AI Agent features, ensuring a smoother experience for our users.
Highlights
We are excited to announce significant enhancements to our AI Agent capabilities. This week, we introduced a new validation process for JSON data, which improves the accuracy and reliability of responses generated by the AI. Additionally, we have added features like intent extraction and reply composition, making interactions more intuitive and user-friendly.
Fixes
In our ongoing effort to enhance usability, we addressed several formatting issues that affected the display of information. These fixes ensure that users have a clearer view of their data, reducing confusion and improving overall satisfaction. We also made adjustments to our caching mechanisms, which will help streamline access to frequently used resources.
Performance & Reliability
We have made substantial improvements to the performance of our AI Agents. This includes optimizations that reduce response times and enhance the overall speed of operations. By slimming down the AI Agent processes, we have increased efficiency, allowing users to complete tasks more quickly and with fewer manual steps. Our commitment to reliability is reflected in these enhancements, ensuring that users can depend on our system to deliver accurate and timely results.
We appreciate your continued feedback and support as we strive to make FullSpeed even better for you.
Fail-Safe Updates (UX)
Partial saves apply and highlight missing fields.
What’s New
When a form has issues, valid fields still save. The system clearly flags any missing or invalid items.
Why It Matters
Prevents lost work and lowers frustration for end users.
Weekly Customer Update: June 30 - July 6, 2025 (2025-W27)
This week we focused on improvements to AI Agents and optimized processing
Highlights
We are excited to announce significant improvements to the FullSpeed Core platform this week. Our team has been hard at work enhancing the AI Agent capabilities, which are now more modular and user-friendly. This means that you can expect a smoother experience when utilizing AI features, making it easier to integrate into your workflows.
Fixes
In our commitment to reliability, we addressed several issues related to cookie retrieval and management. These fixes not only enhance the stability of your sessions but also ensure that your interactions with the platform are seamless. We have also renamed message cookies for better clarity, allowing for easier tracking and management.
Performance & Reliability
Performance enhancements have been a key focus this week. We have optimized various components of the system, including the datastore and cache management, which will significantly reduce load times and improve response rates. Additionally, the AI Agent has been updated to utilize connection-specific format prompts, enhancing its adaptability and responsiveness to your specific needs. This means fewer manual steps are required when setting up your AI interactions, allowing you to focus on what matters most.
As always, we appreciate your feedback and are committed to continuously improving your experience with Fullspeed Core. Stay tuned for more updates in the coming weeks.
Streamlined Sidebars (UX)
Only relevant fields show based on request type.
What’s New
Sidebars across key workflows now show just the controls relevant to the current request type.
Why It Matters
Reduces visual noise, speeds up task completion, and lowers training time.
Persistent Navigation (Company Admin)
Returns you to your last active admin tab.
What’s New
The admin console remembers the last tab you used (Companies, Deploy, DB Tools) and returns you there automatically.
Why It Matters
Saves clicks for busy admins juggling multiple workflows.
Live Balance Recalculation (Time-Off)
Balances update in real time as approvals happen.
What’s New
Time-off balances update immediately as requests are approved or rejected, removing guesswork for both employees and managers.
Why It Matters
Everyone works from the same source of truth.
Smart Partial-Day Handling (Time-Off)
Precise 24-hour times for late starts and early finishes.
What’s New
Requests for half-days, late starts, and early finishes now specify precise 24-hour times to remove ambiguity.
Why It Matters
Scheduling and coverage planning become more predictable.
Integrated PTO Calendar (Time-Off)
Staff vacations overlaid against forecast demand.
What’s New
A unified PTO calendar now overlays staff vacations with forecasted volume so managers can visualize coverage risks.
Why It Matters
Prevents peak-period understaffing and last-minute scrambles.
Improved Employee Confirmations (Time-Off)
Clean, detailed confirmation emails after submission.
What’s New
Employees immediately receive a confirmation email summarizing dates, type, and any notes—whether they used the portal or email.
Why It Matters
Cuts down on HR follow-ups and confusion about request status.
One-Click Manager Approvals (Time-Off)
Approve or reject directly from the manager’s email.
What’s New
Manager notifications now include **Approve** and **Reject** buttons that update the request instantly—no login required.
Why It Matters
Approvals happen faster, backlogs shrink, and schedules stabilize sooner.
Email-Based Leave Requests (Time-Off)
Employees submit time-off by emailing natural language dates.
What’s New
Employees can now email requests like “Off Friday June 7” or “Late start Monday 10:00.” The system parses the message, validates the details, and creates the request.
Why It Matters
Fewer login barriers and faster adoption across all employee groups.
Background Master Data Sync (AI Agent)
Accessorial tables stay current automatically.
What’s New
The AI Agent now keeps master accessorial data synced in the background—no manual refreshes required.
Why It Matters
Less admin overhead, fewer pricing disputes, and consistent quoting accuracy.
Second-Pass Rate Injection (AI Agent)
AI calculates and inserts any missing charges before finalizing.
What’s New
If a TMS response misses a charge, the AI Agent re-evaluates and inserts it automatically before finalizing the rate.
Why It Matters
No more revenue leakage: all billable items make it onto the quote without manual intervention.
Dynamic Accessorial Rates (AI Agent)
Live accessorial charges are pulled from your TMS at quote time.
What’s New
The AI Agent now fetches the latest accessorial charge details from your TMS and applies them in real time during quoting.
Why It Matters
Quotes stay accurate, under-billing is avoided, and margins are protected.
Pre-Mapped Recall (AI Agent)
Template mappings reload automatically for repeat use.
What’s New
Open a previously mapped PDF, and all of your field assignments reload instantly. No more repetition or copy-paste gymnastics.
Why It Matters
Teams keep consistency across forms, save setup time, and reduce mapping mistakes.
Compound Field Support (AI Agent)
Combine multiple values into one PDF field with separators.
What’s New
Need multiple values in one line? The AI Agent can now merge several data points—like pieces, weight, and cube—into a single PDF field, with custom separators (commas, dashes, or line breaks).
Why It Matters
You get cleaner forms with fewer manual edits and more control over your document layout.
Smarter PDF Form Mapping (AI Agent)
Drag-and-drop PDF mapping for quotes, bookings, and orders.
What’s New
Map quotes, bookings, and orders directly into PDFs using a simple drag-and-drop interface inside the AI Agent. Link each data field once and reuse it across templates—no fragile scripting or one-off hard coding.
Why It Matters
Manual form setup is slow and error-prone. This makes document generation fast and repeatable, so customers receive professional, consistent paperwork every time.